Unlock value from your unpaid invoices
Invoice finance
Free up your cash flow – our flexible invoice finance system will advance you part of your customer invoice, meaning you can put that money to use faster
Already an invoice finance customer?
Get an advance on your invoice
We’ll advance you part of your invoice within 24 hours, meaning you won’t need to wait until your customer pays up
Clear and fair pricing
Only be charged for what you’ve borrowed and the agreed service fee
No cancellation penalty
End your contract with no penalty fee with just 28 days’ notice
Talk to us about invoice finance now
Contact us online
Give us a call
Contact our dedicated Invoice Finance Teams
Office |
Telephone number |
Fax |
Address |
| Guildford | 01483 531100 | 01483 565488 | 35 - 37 North Street, Guildford, Surrey, GU1 4TE |
| Basildon | 01277 237177 | 01277 204056 | 2/6 East Walk, Eastgate Centre, Basildon, Essex, SS14 1HH |
| Sheffield | 0114 256 0033 | 0114 244 5472 | Hallamshire House, Meadowcourt, 5 Hayland Street, Sheffield, S9 1BY |
Alternatively, please contact Martyn Price, Regional Director, London and South
or James Scarborough, Regional Director, Midlands and North
Get all the details on our Invoice Finance account
Download our PDF to read when you like - it contains all the ins and outs of our Invoice Financing offering.
Invoice Financing Details (PDF) (185KB)
Terms and Conditions for Metro Bank SME Customers (PDF) (143KB)
Frequently asked questions
How long does it take to put invoice financing in place?
It can take as little as 2 weeks to set up, but on average it works out at around 3-6 weeks. Your Relationship Manager will help advise you on likely timescales.
What happens if an invoice is not paid?
If an invoice is not paid within the agreed period (typically 90-120 days) then you would repay us directly. Alternatively, you can apply Bad Debt Protection which provides protection against insolvency and protracted default.
Is the service charge paid on a weekly/monthly/annual basis, or for each invoice received?
The service charge is applied to all of your invoices that are uploaded.
What do I need to apply for invoice finance?
Nothing, just contact us and we'll talk you through everything!
We’ll soon be making a change to the account your customers use to pay your invoices.
Why are you changing the account my customers use to pay invoices to?
We’re opening a Metro Bank collection account to receive payments from your customers. By looking after the whole payment process for you, this will allow us to provide a better service.
What is the impact on me?
Once your new account is open, you will need to make sure your customers start using the new bank account details to pay invoices. Please also make sure you update the account details on invoices and any other correspondence you send to your customers.
What happens if customers continue to pay into my old account?
Invoicing Discounting customers GBP accounts: If your customers accidentally pay money into your old account, the funds will be redirected to your new account. This means it may take longer for you to receive the payment, so please encourage your customers to start using the new account details as soon as possible.
Invoicing Discounting customers Currency accounts: The old account will stay open for 3 months and we will continue to process payments made into it during this time. If your customers try to use your old account after 3 months have passed, the payment will fail as the old account will have closed.
Factoring customers: All payments will be redirected to a holding account before being processed. Redirected payments may take longer to show on your ledger and you will not see the payment in your new Metro Bank collection account on Online Banking or the mobile app. Therefore, please encourage your customers to start using the new account details as soon as possible.
What if a customer pays me directly instead?
Please contact your customer and remind them of the new bank details. All payments you receive directly should be forwarded to us immediately.
Do I have to do this?
Yes, this change is happening for all our invoice finance customers. We are sure it will improve our service, and we’re ready to support you as much as you need.
Will there be any change to my online E3 portal?
This change will not impact your online E3 portal.
Where do I pay in cheques now?
Cheques can be paid in over the counter at any Metro Bank store – check metrobankonline.co.uk/store-locator/ to find your nearest one. If you do not have a store near you, please let us know and we will provide you with the information on how you can pay in cheques at your local Post Office.
Your ways to bank
Online
Metro Bank 24/7. Check balances, make payments, change your details and open new accounts any time - all with Online Banking.
Mobile
Control your money on the move with our mobile banking app. Check balances, move money, make payments and more wherever you are.
In-store
A friendly face and a quick answer - and all the usual payment services too.
By phone
Talk to a real person in our our UK contact centre. We’ve temporarily changed our opening hours – click the button below to check when we're available.
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