Switch in 7 days

Just pop into one of our stores. Once you’re done, we’ll print your debit card and cheque book in store, so you can get up and running straight away.

To switch your account all we’ll need is:

• Proof of your name and address
• The details of your old account, including the account number, sort code and card number
• The date you want the transfer to take place - 7 working days in the future or later

We will attempt to match your existing overdraft limit (where we can, depending on your financial status).

It couldn't be simpler. Find your nearest store to make the switch.

Current Account Switch Service guide

Here’s what our switching team will take care of for you:

• Transferring your Direct Debits, standing orders and incoming payments such as salary
• Moving money from your old account to your new one
• Closing your old account

Once everything is in order and the switch is complete, we’ll let you know by email.

Third Party Provider (TPP) permissions

If you have given permissions to Third Party Providers to make payments on your behalf, or to access your financial data, access to these services won’t be transferred automatically to your new account as part of the Current Account Switch Service.

1. Before you close your old account, check whether you have any Third Party Provider permissions set up and if so, who with.
2. Once your new account is open you can give your permission to the Third Party Provider to access your new account by providing them with your new account details. You will need to contact the Third Party Provider directly yourself to set this up.
3. If you are unsure as to whether we will support the Third Party Provider permissions on your new account, you will need to discuss this with us ahead of your switch with Metro Bank.

Please check our terms and conditions for more information.

We have designed the Current Account Switch Service to let you switch your current account from one bank or building society to another in a simple, reliable and stress-free way. It will only take seven working days. As your new current-account provider we offer the following guarantee:

• The service is free to use and you can choose and agree your switch date with us.
• We will take care of moving all your payments going out (for example, your Direct Debits and standing orders) and those coming in (for example, your salary).
• If you have money in your old account, we will transfer it to your new account on your switch date.
• We will arrange for payments accidentally made to your old account to be automatically redirected to your new account. We will also contact the sender and give them your new account details.
• If there are any issues in making the switch, we will contact you before your switch date.
• If anything goes wrong with the switch, as soon as we are told, we will refund any interest (paid or lost) and charges made on either your old or new current accounts as a result of this failure.