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Business banking customer stories

Meet some of our business customers and hear their stories

We focus on providing dedicated support for all our business customers and understanding their individual business needs – but don’t just take our word for it. Hear from our business banking customers about how we've supported them on their successful journeys.

Business customer stories

The Bridewell Pub

Metro Bank is ‘boss’ for women in business

The Bridewell in Liverpool has been a prison and a birthplace of music legends – and now it’s Fiona Hornsby’s award-winning pub.

Fiona Hornsby, owner of The Bridewell pub in Liverpool, talks about how much she values the support of her Local Business Manager Lisa, and what it’s like being a woman in a male-dominated industry.

Fortem Financial Management Ltd

A shared culture of giving back

Fortem Financial Management Ltd provides wealth-management services for customers, and supports the local community through financial education in schools and colleges.

Fortem Financial Management Ltd

Kevin White, Managing Partner of Fortem Financial Management Ltd, talks about his mission to teach financial management to local school and college students, and about the supportive, one-to-one relationship he has with his Local Business Manager, Mario.

Thame Engineering Co Ltd

Engineering a bespoke solution

Manufacturer of standard and specialist workholding equipment, Thame Workholding, completed a management buy-out with bespoke funding support.

Dr Sipra Deb

Nurturing a great business

With our help Dr Sipra Deb secured Recovery Loan Scheme (RLS) funding to grow her childcare business – and that was just the beginning.


A family home

Laura Harding expanded her family’s successful care home business, when her Relationship Manager helped her to secure Recovery Loan Scheme funding.

Raymond James

Award-winning investment services

Award winning Raymond James, Hitchin branch is headed up by Susie Bewell and Faye Silver, who aim to ‘make investments available to everyone’.

Foxy Hair

Supporting hair raising growth

Launched by Hayley Fox in 2006, Foxy Hair Extensions has gone from strength to strength, now operating as both an online and salon-based business.

2to3 days

Opening up opportunities for women

2to3 days was founded by Juliet Turnbull and is the UK’s first female-focused careers site, connecting professional women with flexible career opportunities.


Pawsome service for dogs

Entrepreneur Nadia Leguel shares the inspiration behind WagIt – a one-stop-shop for dog-friendly venues and services – and tells us what happened after she featured on BBC’s Dragons’ Den.