Metro Bank Scam Checker
Check for scams using our AI tool. Available online or via WhatsApp.
Powered by Ask Silver.
Start using the Metro Bank Scam Checker
Help protect yourself from fraudsters using our AI tool powered by Ask Silver. Check for scams for free* in just a few clicks by uploading an image (i.e., message, email, leaflet, website) or entering a website URL you are suspicious about below.
How to stay safe whilst using our scam checker
The Metro Bank Scam Checker is an automated assistant and sometimes may miss things. This tool should always be used alongside your own research and best judgement.
Please do not upload screenshots with personal or sensitive information, including telephone numbers, postal addresses, email addresses, photographs of you or anyone else you know, financial information (including bank account numbers, sort codes and card numbers).
We will never:
- Initiate conversations with you via the scam checker tool online or Whatsapp
- Call you from the Metro Bank Scam Checker phone number
- Direct you to a webpage that requests you provide: User ID, Password, OTP, PIN or other secure information
- Discuss potential fraud activity on your accounts via email or the Metro Bank Scam Checker
- Ask you to make payments or transfers to a safe account
Think you’re a victim?
Do you think you’re the victim of a scam or fraud? Please call us immediately so we can help you through the next steps. Our phone lines are open 24/7:
- To report card fraud: 0345 0808 509
- To report non-card fraud: 0345 0808 500
- To report fraud from overseas: +4420 3402 8312
Features
Upload an image of any suspicious message, email, leaflet, website or enter a website URL and get a response in minutes.
Fast response
Get guidance and suggestions on how you could stay safe from scams.
Opt in via WhatsApp
Feel at ease knowing you have a scam checker right there with you in your Whatsapp contacts.
Report scams easily
If you believe it’s a scam, you can report it through the tool to the National Cyber Security Centre.
Use the Scam Checker on WhatsApp
Setting up access is quick and easy. Once you’ve started the chat with our tool on WhatsApp, you can get a response in minutes**
Send our tool a message
Add 07700153424 to your WhatsApp contact list and save it as Metro Bank Scam Checker.
Upload a picture or screenshot
Take a screenshot or a picture of the item you are suspicious about (i.e., message, email, leaflet, website) and upload it to the WhatsApp chat.
Get a response within minutes
Ask Silver’s AI tool will assess whether the content is a scam or if it’s safe. Furthermore, there will be guidance on how you could stay safe or what action to take.
Help protect yourself from scams using AI
Metro Bank is the first British bank to partner with AI scam checker Ask Silver to ensure Metro Bank customers have an easy way to check for scams.
Fraudsters are becoming more sophisticated with more than £1 billion stolen in 2024. Help protect yourself with our free and easy-to-use Metro Bank Scam Checker*, an AI powered tool you can access online or via WhatsApp**.
There are no sign-up fees nor hidden costs – it’s totally free to use.*
FAQs
What is the Metro Bank Scam Checker?
The Metro Bank Scam Checker is an AI-powered tool available on the Metro Bank website and WhatsApp it can help you detect and identify potential scams. By uploading a photo or screenshot of a suspicious text message, email, leaflet, or typing in a website URL the tool will analyse the image/URL and provide feedback on whether it could be a scam. The information it provides is general guidance and should not be treated as advice.
How can I access the Scam Checker?
To access the Metro Bank Scam Checker, simply use the tool within the Metro Bank website or add the designated WhatsApp number to your contacts and start a conversation by sending your suspicious image or entering a website URL. You’ll receive guidance within minutes*
Subject to WhatsApp and scam checker availability.
How do I use the Scam Checker?
Simply type in a website URL that you want to check or send a photo/screenshot of the suspicious message or document to the Metro Bank Scam Checker on the Metro Bank website or on WhatsApp. The AI will analyse the content and provide a response, offering guidance on whether it's a scam and what to do next.
Awards
Ask Silver won an FCA People's Choice Award and has been featured in The Independent, Daily Mail and Telegraph.
Stay safe from fraud
How to report, spot and avoid scams
Important Information
*Metro bank won’t charge you for this scam checker service. Metro Bank won't charge you for your call or data. However, you may be charged for your call or data by your service provider.
**Subject to WhatsApp and scam checker availability. If these services are not available you may need to consider acting without delay based on your judgement, such as contacting your bank.