Set in the heart of England on the Leicestershire/Warwickshire border, Twycross Zoo is an internationally recognised conservation charity and award-winning visitor attraction, welcoming over half a million visitors every year.
First opened in 1963, the zoo now spans across 100-acres and exists to support conservation, education and research of some of the most endangered species on the planet. Twycross Zoo is the only UK zoo, and one of few worldwide, that is home to four great ape species - chimpanzees, gorillas, orangutans and our closest living relative, the bonobos.
It houses hundreds of animals from a vast variety of amazing species, as well as outdoor play areas, splash pad, indoor soft play and the popular Gruffalo Discovery Land attraction.
But, back in 2019, the zoo was encountering its own challenges. Chief Executive Officer of Twycross Zoo, Craig Dunkerley tells us.
“That time was particularly important for us. We were looking at developing a new attraction and approached Metro Bank to support with the funding of The Gruffalo Discovery Land, an intellectual property investment. Metro Bank were very supportive of the business case.
“I’d say it’s been more of a working partnership. Metro Bank helped us get through the challenging times and have supported us ever since, so we can carry on doing our critical work as a global conservation charity.”
Developing a strong relationship
Sam Hilton, Corporate Banking Director at Metro Bank says: “Over the past five years working with Twycross Zoo, we’ve developed a strong relationship. When they told us of their plans for the Gruffalo Discovery Land, we undertook many site visits with colleagues from the credit team and our Managing Director. We collaborated closely to develop a funding strategy and create a solution. In December 2019, we refinanced their existing facilities and provided a development loan for construction to begin.”
The Midlands-based Zoo is also a major employer in the area. Continues Craig: “We employ over 150 local people, plus seasonal staff during busy holiday periods. We also work with Nottingham University on their student veterinary courses, training and running their degree programmes.”
A bright future
In addition, the great news is that in 2021 Twycross was awarded a £18m government grant to establish a new global conservation centre. Focussing on conservation, education and scientific projects, it’s due to open in 2026.
Adds Sam: “We fully support the development of this important new centre and we’re in discussions about how we can help the charity achieve its aims.”
Of the relationship, Craig says: “It’s worked really well. The support we have with Sam and her colleagues at the bank is excellent. She’s always there to pick up the phone, engage with us and visit us to guide us throughout the whole process.”