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LINK YOUR BANK TO YOUR ACCOUNTING SOFTWARE

COMPLETE CONTROL THROUGH XERO ACCOUNTING SOFTWARE

Never miss a transaction or expense again by linking your bank account to your cloud-based Xero accounting software

Complete control and oversight of your books

With automatic updates being fed from your bank account into your Xero accounting software, you’ll know exactly what money is going where, and you’ll be able to quickly and easily upload expenses, reducing your business’s bookkeeping workload.

With Xero’s app, you’ll be able to reconcile costs, send invoices and create expense claims while on the move.

More information

More information

Start dates for receiving transactions

Once we have all the relevant information, it takes 2 working days to activate a direct bank feed.

Feeds are sent daily Monday to Friday.


Past transactions

Transactions from before you had a feed in place won’t be sent to Xero. You’ll need to input those manually – or, if you were already using Xero, just keep inputting your transactions as normal until your feeds start up.


Having problems connecting your account to Xero?

To connect your account to Xero, your personal information needs to match up. If the personal information you gave us is different to what you tell Xero, you’ll be asked to enter it again.

Common mismatches are:

  • ‘Invalid organisation’ – this might happen if your organisation name doesn’t match up between us and Xero. To make sure it’s an exact match, try copying and pasting the organisation name from the top left corner of your Xero screen.
  • ‘Invalid user’ – this might happen if your email address doesn’t match up between us and Xero. Again, try copying and pasting from your Xero screen. To see your email address, click on your name in the top right corner of your Xero screen, then click Account.

Get all the details

Download our PDF to read when you like - it contains all the the need-to-know details of the Xero Direct Feeds service.

Xero Details (PDF) (360KB

Our Terms and Conditions with Xero customers:

Xero Terms and Conditions (PDF) (34KB)

How much is it?

How much is it?

Pricing

Xero has a number of pricing plans.

The fee for connecting your Metro Bank account is £1 + VAT per month, which will simply be added to your Xero subscription cost.

You can set up direct feeds from as many of your accounts as you like. You can find the terms and conditions on Xero’s website.

How do I get started?

How do I get started?

How to sign up

Business Online Banking customers – set up your feeds online

  1. Log in to your online banking
  2. Go to the tab Xero Direct Bank Feeds Preferences
  3. Complete the online registration form

Business Online Plus or Commercial Online Banking customers – apply by post

  1. Download the Authority to Disclose Information form
  2. Complete the form and send it to:
    Metro Bank Business Service Team
    Xero set up
    1 Southampton Row
    Holborn
    London
    WC1B 5HA

Start dates for receiving transactions

Once we have all the relevant information, it takes 2 working days to activate a direct bank feed.

Feeds are sent daily Monday to Friday.

 


Past transactions

Transactions from before you had a feed in place won’t be sent to Xero. You’ll need to input those manually – or, if you were already using Xero, just keep inputting your transactions as normal until your feeds start up.


Having problems connecting your account to Xero?

To connect your account to Xero, your personal information needs to match up. If the personal information you gave us is different to what you tell Xero, you’ll be asked to enter it again.

Common mismatches are:

  • ‘Invalid organisation’ – this might happen if your organisation name doesn’t match up between us and Xero. To make sure it’s an exact match, try copying and pasting the organisation name from the top left corner of your Xero screen.
  • ‘Invalid user’ – this might happen if your email address doesn’t match up between us and Xero. Again, try copying and pasting from your Xero screen. To see your email address, click on your name in the top right corner of your Xero screen, then click Account.

Get all the details to read at your leisure

Download our PDF to read when you like - it contains all the the need-to-know details of the Xero Direct Feeds service.

Xero Details (PDF) (360KB)

Our Terms and Conditions with Xero customers.

Xero Terms and Conditions (PDF)(34KB)

Get in touch

If you have any questions about connecting your account, contact our local Business Service Centre on 0345 08 08 508 or email us using the button below.

For more help please go to the Xero help pages, or email Xero Help using the button below for 24/7 support.

FAQs

  • Can I set up my feeds from my internet banking?

    If you use Business Internet Banking you can request feeds online through your internet banking. If you use Business Online Plus or Commercial Online Banking you need to complete the paper application form and send it back to us.

  • How much does it cost?

    Your feeds cost £1 +VAT per account, per month. This is added on to your Xero subscription fee.

  • Will the feed import my past transactions?

    No, transactions from before you had a feed in place won’t be sent to Xero. You’ll need to input those manually – or, if you were already using Xero, just keep inputting your transactions as normal until your feeds start up.