The UK left the European Union on 31 January 2020, and the transition period put in place at that time ended on 31 December 2020.
There are a number of changes and new rules which will affect you, your family and your business from 1 January 2021. For our UK based customers, we don’t expect to see any immediate changes to your everyday banking with us, but we’re keeping a close eye on developments.
UK regulations may be updated once the final relationship between the UK and the EU is decided, and we’ll make sure we let you know if anything does change which will affect your banking with us. We’ll be here to support you through any change.
If you do have any questions now, we’ve provided some answers below, based on our current understanding of Brexit, so please look through them for further information. We will update them if anything changes.
If you do need any further help, please get in touch with us on 0345 08 08 500 or visit one of our stores. You can see our opening hours here.
To apply for a Metro Bank account you will need to be a UK resident, with an up-to-date UK postal address.
Yes they continue to be able to do this as long as they are UK residents, and there are no current plans to change this.
We will be in contact with customers whose mailing address is not in the UK to let them know about any changes. If you haven’t heard from us, please get in touch with us on 0345 08 08 500 or visit one of our stores. You can see our opening hours here.
Yes, you will still be able to use online banking and your mobile app as usual.
Yes, you will still be able to use your card and ATMs in Europe.
In Europe, there are still no charges for using your card. Outside of Europe, there is a 2.99% non-sterling transaction fee. Find out more about using your card abroad.
Yes. Eligible deposits held by UK authorised banks, building societies and credit unions in the UK will be protected by the FSCS after 31 December 2020.
No, we don’t expect that these will be affected directly by Brexit.
No, you should be able to continue to do this in the same way, within and outside the UK.
Possibly in the future, but at the moment we’re not aware of anything that will change the current situation.
No changes are planned.
We have no plans currently to alter how you bank with us. We will let you know as soon as possible if there are any changes to our products or services.
We do not expect changes to the way you operate your business account due to Brexit.
UK Finance has put together a guide called Let’s Talk Business.
The Financial Conduct Authority has created a webpage on How Brexit Could Affect You.
We know that fraudsters are contacting people and taking advantage of worries and confusion around Brexit. They may try to trick you into moving your money, sometimes to non-sterling accounts, offering attractive exchange rates. Remember, we’ll never contact you to ask you do this, or we’ll never ask you for your full security details including password, one-time passcode or long card number.
For more information on how to protect yourself and how to report any suspicious activity, please go to our Fraud and Security section here.