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Important Information Summaries (IISs)

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Important Information Summaries (IISs)

Retail Product IISs

Retail Fixed Rate Cash ISA IISs

Fixed Rate Cash ISA IIS 19.09.25 onwards

Fixed Rate Cash ISA IIS 12.05.25 to 18.09.25

Fixed Rate Cash ISA IIS 27.03.25 to 11.05.25

Fixed Rate Cash ISA IIS 20.02.25 to 26.03.25

Fixed Rate Cash ISA IIS 07.11.24 to 19.02.25

Fixed Rate Cash ISA IIS 20.08.24 to 06.11.24

Fixed Rate Cash ISA IIS 07.03.24 to 19.08.24

Fixed Rate Cash ISA IIS 11.01.24 to 06.03.24

Fixed Rate Cash ISA IIS 12.12.23 to 11.01.24

Fixed Rate Cash ISA IIS 07.12.23 to 11.12.23

Fixed Rate Cash ISA IIS 10.11.23 to 06.12.23

Fixed Rate Cash ISA IIS 19.10.23 to 10.11.23

Fixed Rate Cash ISA IIS 27.07.23 to 18.10.23

Fixed Rate Cash ISA IIS 08.06.23 to 26.07.23

Fixed Rate Cash ISA IIS 21.03.23 to 07.06.23

Fixed Rate Cash ISA IIS 21.02.23 to 20.03.23

Fixed Rate Cash ISA IIS 19.01.23 to 20.02.23

Fixed Rate Cash ISA IIS 03.11.22 to 18.01.23

Fixed Rate Cash ISA IIS 06.09.22 to 02.11.22

Fixed Rate Cash ISA IIS 05.07.22 to 05.09.22

Fixed Rate Cash ISA IIS 12.04.22 to 04.07.22

Fixed Rate Cash ISA IIS 15.06.21 to 11.04.22

Fixed Rate Cash ISA IIS 13.04.21 to 14.06.21

Fixed Rate Cash ISA IIS 19.01.21 to 12.04.21

Fixed Rate Cash ISA IIS 22.10.20 to 19.01.21

Fixed Rate Cash ISA IIS 30.06.20 to 21.10.20

Fixed Rate Cash ISA IIS 09.06.20 to 29.06.20

Retail Fixed Term Savings IISs

Fixed Term Savings IIS 19.09.25 onwards

Fixed Term Savings IIS 12.05.25 to 18.09.25

Fixed Term Savings IIS 27.03.25 to 11.05.25

Fixed Term Savings IIS 20.02.25 to 26.03.25

Fixed Term Savings IIS 20.08.24 to 19.02.25

Fixed Term Savings IIS 07.03.24 to 19.08.24

Fixed Term Savings IIS 11.01.24 to 06.03.24

Fixed Term Savings IIS 12.12.23 to 10.01.24

Fixed Term Savings IIS 23.11.23 to 11.12.23

Fixed Term Savings IIS 10.11.23 to 22.11.23

Fixed Term Savings IIS 19.10.23 to 10.11.23

Fixed Term Savings IIS 27.07.23 to 18.10.23

Fixed Term Savings IIS 08.06.23 to 26.07.23

Fixed Term Savings IIS 11.05.23 to 07.06.23

Fixed Term Savings IIS 21.03.23 to 11.05.23

Fixed Term Savings IIS 21.02.23 to 20.03.23

Fixed Term Savings IIS 19.01.23 to 20.02.23

Fixed Term Savings IIS 03.11.22 to 18.01.23

Fixed Term Savings IIS 06.09.22 to 02.11.22

Fixed Term Savings IIS 05.07.22 to 05.09.22

Fixed Term Savings IIS 22.03.22 to 04.07.22

Fixed Term Savings IIS 15.06.21 to 21.03.22

Fixed Term Savings IIS 13.04.21 to 14.06.21

Fixed Term Savings IIS 19.01.21 to 12.04.21

Fixed Term Savings IIS 22.10.20 to 18.01.21

Fixed Term Savings IIS 25.06.20 to 21.10.20

Further Retail Product IISs

Current Account IIS 29.08.24 onwards

Current Account IIS 02.02.22 to 28.08.24

Cash Account/Cash 11-15 IIS 05.2023 onwards

Cash Account/Cash 11-15 IIS 08.2022 to 15.05.2023

Retail/Online Instant Access/FTD Funding IIS 04.06.25 onwards

Retail/Online Instant Access/FTD Funding IIS 12.05.25 to 03.06.25

Retail/Online Instant Access/FTD Funding IIS 10.02.25 to 11.05.25

Retail/Online Instant Access/FTD Funding IIS 05.12.24 to 09.02.25

Retail/Online Instant Access/FTD Funding IIS 02.09.24 to 04.12.24

Retail/Online Instant Access/FTD Funding IIS 05.08.24 to 01.09.24

Retail/Online Instant Access/FTD Funding IIS 18.04.24 to 04.08.24

Retail/Online Instant Access/FTD Funding IIS 13.02.24 to 18.04.24

Retail/Online Instant Access/FTD Funding IIS 30.01.24 to 12.02.24

Retail/Online Instant Access/FTD Funding IIS 16.01.24 to 29.01.24

Retail/Online Instant Access/FTD Funding IIS 10.11.23 to 15.01.24

Retail/Online Instant Access/FTD IIS 07.09.23 to 10.11.23

Young Savers Account IIS 26.07.24 onwards

Young Savers Account IIS 18.04.24 to 25.07.24

Young Savers Account IIS 07.09.23 to 17.04.24

Young Savers Account IIS 08.06.23 to 06.09.23

Young Savers Account IIS 11.05.23 to 07.06.23

Young Savers Account IIS 07.03.23 to 10.05.23

Variable Rate Cash ISA IIS 04.06.25 onwards

Variable Rate Cash ISA IIS 12.05.25 to 03.06.2025

Variable Rate Cash ISA IIS 10.02.25 to 11.05.2025

Variable Rate Cash ISA IIS 05.12.24 to 09.02.2025

Variable Rate Cash ISA IIS 02.09.24 to 04.12.24

Variable Rate Cash ISA IIS 05.08.24 to 01.09.24

Variable Rate Cash ISA IIS 18.04.24 to 04.08.24

Variable Rate Cash ISA IIS 06.04.27 to 17.04.24

Variable Rate Cash ISA IIS 13.02.24 to 05.04.24

Variable Rate Cash ISA IIS 30.01.24 to 12.02.24

Variable Rate Cash ISA IIS 16.01.24 to 29.01.24

Variable Rate Cash ISA IIS 10.11.23 to 15.01.24

Variable Rate Cash ISA IIS 07.09.23 to 09.11.23

Variable Rate Cash ISA IIS 08.06.23 to 06.09.23

Variable Rate Cash ISA IIS 11.05.23 to 07.06.23

Credit Card IIS 14.02.22 onwards

Business Product IISs

Business Fixed Term Deposit (FTD) Account IISs

Business FTD Account IIS 20.08.24 onwards

Business FTD Account IIS 07.03.24 to 19.08.24

Business FTD Account IIS 11.01.24 to 06.03.24

Business FTD Account IIS 12.12.23 to 10.01.24

Business FTD Account IIS 10.11.23 to 11.12.23

Business FTD Account IIS 19.10.23 to 10.11.23

Business FTD Account IIS 27.07.23 to 18.10.23

Business FTD Account IIS 08.06.23 to 26.07.23

Business FTD Account IIS 11.05.23 to 07.06.23

Business FTD Account IIS 21.03.23 to 11.05.23

Business FTD Account IIS 21.02.23 to 20.03.23

Business FTD Account IIS 19.01.23 to 20.02.23

Business FTD Account IIS 03.11.22 to 18.01.23

Business FTD Account IIS 06.09.22 to 02.11.22

Business FTD Account IIS 05.07.22 to 05.09.22

Business FTD Account IIS 15.06.21 to 04.07.22

Fixed Term Trust Account IIS

Fixed Term Trust Account IIS 20.08.24 onwards

Safe Deposit Box IIS

Safe Deposit Box 03.2024 - Onwards

Safe Deposit Box Special Offer

FCY Current Account

FCY Current Account 03.2024 - Onwards

Flexible Client Term Deposit IISs

Flexible Client Term Deposit IIS 20.08.24 onwards

Flexible Client Term Deposit IIS 07.03.24 to 19.08.24

Flexible Client Term Deposit IIS 11.01.24 to 06.03.24

Flexible Client Term Deposit IIS 12.12.23 to 10.01.24

Flexible Client Term Deposit IIS 10.11.23 to 11.12.23

Flexible Client Term Deposit IIS 21.03.23 to 07.06.23

Flexible Client Term Deposit IIS 21.02.23 to 20.03.23

Flexible Client Term Deposit IIS 06.09.22 to 20.02.23

Business Bank Account IIS

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IIS for accounts opened on/after 01.11.2025

Business Bank Account IIS 01.11.25 onwards

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IIS for accounts opened on/before 31.10.2025

Business Bank Account IIS 16.06.25 to 31.10.25

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Business Bank Account IIS 01.06.25 to 15.06.25

Business Bank Account IIS 16.10.24 to 31.05.25

Business Bank Account IIS 05.08.24 to 15.10.24

Business Bank Account IIS 27.05.24 to 04.08.24

Business Bank Account IIS 01.09.23 to 26.05.24

Business Bank Account IIS 15.06.23 to 31.08.23

Business Bank Account IIS 01.09.21 to 14.06.23

Community Fixed Term Deposit Account IIS

Community FTD Account IIS 20.08.24 onwards

Community FTD Account IIS 07.03.24 to 19.08.24

Community FTD Account IIS 11.01.24 to 06.03.24

Community FTD Account IIS 12.12.23 to 10.01.24

Community FTD Account IIS 10.11.23 to 11.12.23

Community FTD Account IIS 19.10.23 to 09.11.23

Community FTD Account IIS 27.07.23 to 18.10.23

Community FTD Account IIS 08.06.23 to 26.07.23

Community FTD Account IIS 21.03.23 to 07.06.23

Community FTD Account IIS 21.02.23 to 20.03.23

Community FTD Account IIS 19.01.23 to 20.02.23

Community FTD Account IIS 03.11.22 to 18.01.23

Terms and Conditions

Retail Terms and Conditions

Our service relationship with personal customers

Business Terms and Conditions

Our service relationship with business customers

Personal Credit Card Terms and Conditions

Personal Credit Card Terms and Conditions

Safe Deposit Box Terms and Conditions

Safe Deposit Box Terms and Conditions

Further documents

Your information and data (GDPR)

Your information and data (GDPR)

FSCS Information Sheet

FSCS Information Sheet

Extra support for our customers

Extra support for our customers - Standard font

Extra support for our customers - Large font